For an optimal experience, we recommend clients use the latest stable releases of the following browsers:
Compliance.ai does not support Microsoft Internet Explorer 11 (IE 11); however, you may be able to use IE 11 with sub-optimal results (certain features may not work, performance will not be optimal).
Minimum of 8 GB of RAM, 1 GB available to browser
The amount of RAM available to the browser on your computer also has a significant impact on performance. With less available RAM, you can expect slower page load times and possible search/report result failures.
- Internet access to *.compliance.ai
- Download speed of 3 Mbps or greater
- Upload speed of .5 Mbps or greater (to attach documents)
- Network latency of 150 ms or less
- Octane score of 30,000 or greater* (see below for details)
You can determine your system configuration’s Octane score by running a free utility available on Github: https://chromium.github.io/octane/
Whitelisting all mandatory sites and ports:
This is the list of all sites and ports for client network whitelisting. Customers/partners should make sure that the following addresses and paths are included in your allowed restricted list, in order for Compliance.ai services to work properly.
|https://*.compliance.ai/*||Various Compliance.ai applications and services||Y|
|https://cognito-idp.us-east-1.amazonaws.com/*||Identity Management (3rd party)||Y|
|https://sessions.bugsnag.com/||Allows Compliance.ai to troubleshoot production issues and crashes more seamlessly||N|
|https://salesiq.zoho.com/*||Support Chat within the application||N|
|https://salesiq.zohopublic.com/*||Support Chat within the application||N|
|https://files.complianceai.com/*||SFTP/Web-dav file server used for integration with GRC systems||N|
|https://complianceai.zohodesk.com/*||Ticketing, incident and case management||N|
|https://player.vimeo.com/*||Training center videos||N|
|https://calendly.com/*||Scheduling sessions with Compliance.ai team||N|
|https://www.google-analytics.com||Usage analytics for non-credentialed users (Free, Basic Edition)||N|
|https://mandrillapp.com/*||Tracking/reporting of link activity within emails sent to users||Y|
Ports to be opened up: HTTPS 443, TLS 1.2 and above.